THE PRESENT REFUND POLICY OUTLINES THE PROCEDURE GOVERNING ANY REQUEST OR DEMAND FOR A REFUND BY THE CLIENT WHILE UNDERGOING THE COACHING AND TRAINING PROCESS UNDER NARASIMHARAJU PERUMAL.

Introduction

Narasimharaju Perumal and its subsidiaries and affiliates (collectively referred to as “Narasimharaju Perumal,” “the Company,” “We,” or “Us”) is dedicated to offering premier education and training services focused on health coaching to individual and businesses. Based in India, our operations and interactions with clients are governed by the laws of India.

Refund

Every request or demand for a refund by the Client on any ground will be sanctioned or approved by Narasimharaju Perumal only when the Client demonstrates strict adherence to the terms and stipulations of the Standard Operating Procedure along-with other stipulations of the Master Client Agreement.

The client is precluded from making a request/ demand for a refund after the end of coaching and training period, i.e. the term of subscription with Narasimharaju Perumal.

Refunds will be processed within 5-7 working days from the date of approval. The refunded amount will be credited to the client’s bank account within the specified time frame.

Standard Operating Procedure

​Standard Operating Procedure is a transcribed scheduled routine given by Narasimharaju Perumal to the client after signing of the present agreement. It is an ever-changing collation of dedicated milestones (interchangeably termed as activation points) and corresponding directives (interchangeably termed as action items) for the client to help achieve such milestones. Standard Operating Procedure is subject to changes in real time updates and peculiar suggestions, directives specifically introduced according to the circumstances relevant to the Client. As the Client progresses with the course the Standard Operating Procedure will undergo changes in the form of new suggestions, opinions, directives and milestones to deal with the respective needs of the Client corresponding to the Client’s progress in the course.

Terms of SOP

• The Client is under strict obligation to resolutely and without any deviation adhere to the directives (interchangeably termed as ‘action items’) to achieve milestones (interchangeably termed as ‘activation points’) as prescribed and stipulated under the SOP,
• The Client is under strict obligation to maintain a record/ catalogue of proof in any form, particularly in addition to screenshots, daily tracking via app and measurements, demonstrating substantial and effective implementation, performance and adherence of the directives as stipulated in the SOP,
• The Client is under strict obligation to provide proof demonstrating substantial and effective implementation, performance and adherence of the directives as stipulated in the SOP, as and when required by Narasimharaju Perumal.

Any deviation from the Standard Operating Procedure absolves Narasimharaju Perumal from any liability on account of not delivering any positive results to the Client

Disclosure

Narasimharaju Perumal is not in the business of selling "get results quick" programs or guaranteed health improvements. Our core belief is that through education, individuals are better equipped to make informed decisions to enhance their respective health, though we do not guarantee wellness success.

This policy ensures that Clients are fully engaged with the program, providing a transparent and accountable framework for achieving health objectives through coaching and training programs. If you have any questions please reach out to us at connect@narasimharaju.com.